Free problem in updating card i just buy this dongle today suletion

Free problem in updating card i just buy this dongle today suletion 

problem in updating card i just buy this dongle today

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==== [11/30/2015 9:23:46 PM] ====

DongleManager [Infinity-Box] v1.60 [11/30/2015 9:23:49 PM]

PC HWID: EE2BAC746523D290471E9948FA8E0047

Box/Dongle searching...

Card-Reader: FT SCR2000 0

HWID: 01018E7720281292

Box/Dongle is not found

==== [11/30/2015 9:23:56 PM] ====

Box/Dongle searching...

HWID: 01018E7720281292

Select Box/Dongle Type: instead of Autodetect

Box/Dongle type selected: inf

HWID: 01018E7720281292

Box/Dongle type selected: inf

---------- Process started: 11/30/2015 9:24:11 PM ----------

DongleManager [Infinity-Box] v1.60 [11/30/2015 9:24:12 PM]

PC HWID: EE2BAC746523D290471E9948FA8E0047

Card-Reader: FT SCR2000 0

HWID: 01018E7720281292

Type: inf S/N: -------- Version:

Connecting to server

Server connection successfully established

Checking DongleManager version...

Your DongleManager is up-to-date

Checking Dongle Identification...

Authenticating on server...

Authentication stage error:

Server reported error:[0010] Dongle authentication failed. Contact to dongle@infinity-box.com

==== [11/30/2015 9:35:07 PM] ====